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How long before selling an incorrect part?

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How long before selling an incorrect part?

Post  CrawlingForward on 2/10/2014, 3:43 pm

So, I bought a new front DS for the YJ because the old one had a worn slip-joint and was causing vibes (took me way to long to diagnose that)

Point is, the company, after a loooooong delay and a bunch of confusion and 3 different "it'll ship on Tuesday"s, sent me a TJ shaft instead of YJ (double cardan-style).

I called them up and they apologized and expedited shipped me the correct DS and told me they would ship me a pre-paid label to mail the old one back.

Got the new DS (perfect fit, awesome construction, fixed my problem), but I never received a shipping label).

I followed up with a phone call a couple weeks later and they said they had sent it and was wondering where it was. I said I hadn't gotten it and they said, "ok, we'll send out another".

Never got anything.

A month or two later, I, unprompted, contacted them again to request a shipping label. They said they'd be in touch. I haven't heard anything.

I originally got the incorrect one in early November. Last contact was about a month ago.

It's currently just sitting in my laundry room in the box and I could really use some extra funds towards a snorkel for Dianna's JK.

So my question is, at what point (morally or legally?) can I sell this thing if they never get back to me? 6 months? A year? Last week?

TL;DNR Got the wrong part, tried to send it back, heard nothing. Can I sell it?

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Re: How long before selling an incorrect part?

Post  Mark on 2/10/2014, 7:20 pm

Gee,, that's a tough one, the company doesn't seem to care or the help is lame..
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Re: How long before selling an incorrect part?

Post  Ryan McKee on 2/11/2014, 10:47 am

How much do you want for it?

Morally- you've put a LOT of effort into getting in touch with them. They don't seem to care. I'd say 60 days is the number, and after that move on with it.

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Re: How long before selling an incorrect part?

Post  CrawlingForward on 2/11/2014, 12:24 pm

Ryan M wrote:How much do you want for it?

Morally- you've put a LOT of effort into getting in touch with them.  They don't seem to care.  I'd say 60 days is the number, and after that move on with it.

Dunno, some sites it's listed at like 600 freaking bucks, others like $250. If I Craigslist it, probably $250?

If it was an NSJ member, I'd let it got for less, for sure.

You know anyone in the club looking for one before I post it in classifieds? I think Matt Murphy needed on years ago, but that's all I can think of.

Oh, and I feel like I should note that I'm definitely not bashing JeepAddons. Good product, good customer service despite this. Took a while to get here and there was a mix-up and whatever, but it's a good product for super cheap and they're really nice and informative once you get them on the phone, so I'm still ending with a overall fairly positive impression.

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Re: How long before selling an incorrect part?

Post  CrawlingForward on 2/11/2014, 12:41 pm

Also, my quick search seems like TJ shafts are more complicated than YJ shafts in terms of fitment.

I've thrown both 4 & 6 cyl driveshafts from different years on mine with no problems, but TJs have a big difference between auto and manual and different years or something? Also a difference between Rubicon and Sport?

I think this one is 42" yoke-to-yoke with 7 inches of travel, if I recall correctly.



From the picture, anyone have any insights as to what it should fit?

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Re: How long before selling an incorrect part?

Post  desertzj on 2/11/2014, 8:30 pm

if it fits my zj hahahaha...60 days tho i agree
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Re: How long before selling an incorrect part?

Post  Ryan McKee on 2/11/2014, 9:32 pm

Can't be that much of a difference, we've got the same (I Think) transfer case, NP231, and the same front driveshaft, XJ HP30...

Right??


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Re: How long before selling an incorrect part?

Post  desertzj on 2/11/2014, 10:23 pm

Ryan M wrote:Can't be that much of a difference, we've got the same (I Think) transfer case, NP231, and the same front driveshaft, XJ HP30...

Right??


np249. I wish i had a 231 or a 242
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Re: How long before selling an incorrect part?

Post  Ryan McKee on 2/11/2014, 10:30 pm

desertzj wrote:np249. I wish i had a 231 or a 242

Sorry, that last post was directed towards Geoff and the YJ

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Re: How long before selling an incorrect part?

Post  CrawlingForward on 2/12/2014, 10:48 am

Ryan M wrote:Can't be that much of a difference, we've got the same (I Think) transfer case, NP231, and the same front driveshaft, XJ HP30...

Right??


Yeah.  Automatic transmission has got to make some difference, but up until a certain year (when did TJs lose the AX-15 again?), the drivetrains are pretty much the same components.

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95 YJ, 2" BDS w/ 1" shackle lift, 235/85/16 BFG ATs on Cherokee Icon wheels, SYE w/ Tom Woods Driveshaft, 4.88 Ford 8.8, locked/locked
2010 JK Unlimited, Islander Edition

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Re: How long before selling an incorrect part?

Post  Ryan McKee on 2/12/2014, 4:27 pm

CrawlingForward wrote:
Ryan M wrote:Can't be that much of a difference, we've got the same (I Think) transfer case, NP231, and the same front driveshaft, XJ HP30...

Right??


Yeah.  Automatic transmission has got to make some difference, but up until a certain year (when did TJs lose the AX-15 again?), the drivetrains are pretty much the same components.

TJs switched to the NV230498273905834705 in 2000.

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Re: How long before selling an incorrect part?

Post  Mark on 4/7/2014, 4:41 pm

Ryan,, did your stock front shaft fit with the hp30?
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